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Log In to Octet

Logging into the Octet Platform

Overview

Octet provides Email/Username and Password as our log in method, paired with Two-Factor Authentication for added security.

Logging in

You can log in to your account by:

  1. Click on Log In which is located on the top right corner of our website

  2. Once clicked, you'll be redirected to our Log In Page

  3. Enter in your Email/Username and Password

  4. Click Log In

  5. Enter in your Two-Factor Authentication Security Code

  6. Once authenticated, you will be redirected to your dashboard

Your Log In Details

Email/Username: You can log in with the email address or username that is listed on your Octet account

Password: Forgot your password? Head over to our Set, Change or Reset Password page for help.

New to Octet?

After your account has been verified by our team, you’ll receive an email with instructions to set a secure password.

Remember, a secure password is essential to protect you and your Octet Account. Your password should be difficult for others to guess, and should not contain personal information such as your birth date. Our password rules are in place to help you create a more secure password.

After you’ve created your password, you can log in to the Octet Platform and will be asked to enter your unique 6-Digit Security Code

Enter the Two-Factor Authentication Security Code

After correctly inputting your log in credentials, enter the 6-Digit Security Code sent to your registered email address or generated using your authenticator app.

Email Not Received?

If you haven't received your Two-Step Authentication email within a few minutes, please check your Spam or Junk Mail folder.

Troubleshooting and Errors

If you encounter errors following the entry of your credentials, please refer to our Two-Step Authentication Errors article for additional information.

Learn more about Two-Step Authentication

For a better understanding of Two-Step Authentication and to explore alternative methods for receiving your 6-digit security code, refer to our About Two-Step Authentication article.

Logging out

You can log out of your account by:

  1. Click on your Company Name on the top right corner of our platform

  2. Click Logout

  3. You will be redirected back to our Log In screen




Need more help?
If you're having difficulty logging into your account,
please get in touch with our support team.

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