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Contact the Octet Team

Trouble finding a solution to your problem? Simply contact our team.

Updated over 2 years ago

If you encounter any questions that you couldn't find answers to in our Help Centre, experience difficulties accessing your account, or encounter technical issues that need resolution, please don't hesitate to contact our support team:

Contact Support

Email

Phone
Australia & New Zealand

+61 9356 6300

Monday to Friday
8:00 am–5:30 pm
Sydney Time (GMT+10)

Phone
International

+86 21 8025 1700

Monday to Friday
8:00 am–5:30 pm
Beijing Time (GMT+8)

We're here to assist you with any concerns or problems you may have and apologise for any inconvenience.

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